Terms of Use

 

TERMS OF USE

Pricing Policy
Retail pricing is only guaranteed for on-line purchases. Pricing at participating CNH Dealers may vary.  Not responsible for typographical errors, omissions, or other errors regarding product content, selection, pricing or description. 

Return Policy
Webstore offers a complete selection of quality CNH products and accessories and we want you to be satisfied with your purchase. If you are not happy with a product, if it doesn't function as expected, or it simply doesn't fit, please contact PartstoreCustomerService@cnh.com

NOTE: Electronics / Electrical parts cannot be returned if the package has been opened or installed.

NOTE: Items must be returned in original packaging and must be in resellable condition in order to receive a refund.

Here's how:

YOU Request a Return Authorization within 30 days of order date. You may email toPartstoreCustomerService@cnh.com, be sure to reference your order number. Please describe the product and your problem. Phones are answered Monday through Friday, 8:00 AM to 5:30 PM Eastern Standard Time.

WE Upon notification, we will email your Return Authorization Code with the shipping address of the warehouse closest to you. At the same time, the warehouse will be notified to guarantee prompt processing of your return.

YOU Repackage the product, and enclose a copy of the receipt or shipping documents. Mark your Return Authorization Code clearly on the outside of the box. Packages without a Return Authorization Code cannot be processed. Ship the product to the warehouse address given with your Return Authorization Code. (It is suggested that you use a shipping company that provides tracking of packages as FedEx and UPS.)

WE When your package is received, the return will be processed one of two ways. Either we will credit your credit card, or we will ship a replacement to you.

Shipping Charges

CNH Webstore is responsible for return shipping charges only if we sent an item(s) different from that ordered. Shipping charges for replacement products will be charged to your credit card. Items which are returned to us by the carrier due to an undeliverable address will be credited to the purchaser's account less the cost of shipping.

Other Shipping Details

CNH Webstore ships via the United Parcel Service using the method you specify. Shipping times refer to business days - deliveries are made only Monday through Friday (holidays excluded).

Ground - Standard Delivery

Standard shipments via UPS economy service should arrive within 7 business days.

Next Day Delivery

UPS handles all CNH Webstore next day deliveries. Overnight orders ship the same business day, pending order verification, if received by 3 PM EST.  To select this shipping method, contact customer service at PartstoreCustomerService@cnh.com.   Additional shipping charges will apply.

2nd Day Delivery

UPS handles all CNH Webstore 2nd day deliveries. 2nd day orders ship the same business day, pending order verification, if received by 3 PM EST. The delivery will arrive on the second business day following shipment.  To select this shipping method, contact customer service at PartstoreCustomerService@cnh.com.   Additional shipping charges will apply.

This CNH Web site is offered to you, the user ("User"), conditioned on acceptance of the terms, conditions, and notices contained herein and without modification. CNH may modify the content or format of this Web site or discontinue the operation of this Web site in its sole discretion and without advance notice. Your access and use of this site constitutes acceptance of all of these terms and conditions.

Web Site Use. The User agrees to use this Web site as permitted by applicable local, state, and federal laws. Additionally, the User agrees not to: 1) knowingly and without authorization, alter, damage, or destroy CNH's or another user's computer system, network, software, Web site, program, documentation or data contained therein; 2) use this Web site to conduct or attempt to conduct any business or activity or solicit the performance of any activity that is prohibited by law. Any action by the User that results in the blocking of access to this Web site by other users or CNH will be deemed an unauthorized use.

Monitoring of Use. By using this system, the User expressly consents to administrative monitoring at all times. The User is further advised that system administrators may provide evidence of possible criminal activity identified during such monitoring to appropriate law enforcement officials. If the User does not consent to any monitoring, the User should exit this system now.

Disclaimer. Every effort has been made by CNH to offer the most current, correct, and clearly expressed information possible. Nevertheless, it is possible that errors in information posted may occur. In particular but without limitation to any portion of this Agreement, CNH disclaims any responsibility for inadvertent errors and the accuracy of any news, financial information, data, or other information that may be contained on CNH Web pages. The news, financial information, data and information included on CNH servers has been compiled by CNH personnel from a variety of sources and is subject to change without notice to the User. CNH makes no warranties or representations of any kind regarding the quality, content, completeness, suitability, accuracy, adequacy, sequence, or timeliness of the content found on this Web site.

Links to Third Parties' Web Sites. CNH Web pages may currently or in the future include links to Web sites that are controlled or operated by third parties. Any sites linked from the CNH Web site are not under CNH's control. CNH assumes no responsibility or liability for any information, communications or materials at such sites, or at any link contained in a linked site. CNH does not intend any third party links to be considered as referrals or endorsements of the linked entities or any products and/or services marketed by them and are provided for convenience only. Each third party Web site has its own policies about what information is appropriate for public access. The user assumes sole responsibility for use of any third party links and pointers.

Intellectual Property. The User acknowledges that this CNH Web site contains intellectual property that is protected by state and/or federal trademark, trade secret and/or copyright laws. The User agrees not to use, reproduce, distribute copies, or create derivative works of any portion of this Web site including the content therein, or engage in any other action that may violate the intellectual property rights of CNH.

Assumption of Risk. By using CNH Web pages for any purpose, the User assumes all risks associated with the use of this site and its individual pages. This risk includes but is not limited to any risk to the User's computer, software or data being damaged by any virus, software, or other file which might be transmitted or activated via a CNH Web page or the User's access to it. CNH shall in no circumstance be liable for any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to lost profits or lost revenues, arising out of or in any way connected to the use or misuse of this Web site, or from any information, lack of information, documents, software, services, or other material obtained through any CNH Web pages. The User also assumes any and all risk arising out of the use of this Web site, whether based on contract, tort, strict liability, or otherwise, even in the event that CNH and/or any of its employees, affiliates, or agents have been advised of the possibility of damages of any sort. CNH shall not be liable for any loss or injury caused in whole or in part by its actions, omissions, or contingencies beyond its control, including in procuring, compiling, procuring, displaying, or delivering the information, or arising out of any errors, omissions, or inaccuracies in the information regardless of how caused, or arising out of any user's decision, or action taken or not taken in reliance upon the information or lack of information furnished.

Forbidden Uses. UNDER NO CIRCUMSTANCE SHALL THE USER ACCESS OR ATTEMPT TO ACCESS CNH'S COMPUTER SYSTEM, COMPUTER NETWORK, OR ANY PART THEREOF FOR THE PURPOSE OF EXECUTING ANY OPERATION TO DEFRAUD OTHERS, COMMIT THEFT, OR VIOLATE ANY LOCAL, STATE, OR FEDERAL LAW. CNH reserves the right to terminate at its own discretion the User's use of this Web site or forbid the User from accessing this Web site in the future in the event of any abuse of the Web site or any unauthorized or forbidden use by the User.

Use of Interactive Media. To the extent that this site contains or may contain electronic mail links, bulletin boards, discussion forums, chat rooms, or other message or communication facilities involving CNH and/or other users, the User agrees to use such forums in their intended manner. Under no circumstances shall the user violate any law by using such forums for purposes including but not limited to defaming or harassing others, violating intellectual property rights of CNH or a third party, posting or sending obscene or offensive material, and introducing viruses, corrupted files or other programs which could damage or alter this Web site or the computers of CNH or a third party. CNH reserves the right to remove any contents of this Web site for any reason whatsoever. The User acknowledges that any material posted by parties other than CNH or its affiliates are not endorsed by CNH, and such communications shall not be considered reviewed or approved by CNH.

Indemnification. The User agrees to indemnify CNH, its officers, agents, employees, and other personnel under its control against any and all liability, expenses, attorney fees, and damages arising out of or relating to the use of this Web site in any way, including any claims alleging facts that if true would constitute a breach by the User of these terms and conditions.

No Contractual Relationship. The User acknowledges that, by the use of this Web site, no relationship of any kind, including but not limited to partnerships, joint ventures, employment, contractual, or agency relationship, exists between the user and CNH or any of its affiliates or employees.

Jurisdiction. This Agreement is governed by the laws of the State of Wisconsin in the United States of America. The User consents to the exclusive jurisdiction and venue of courts located in Wisconsin, U.S.A. in all disputes arising out of or relating to the use of this Web site. Use of this Web site is not authorized in any jurisdiction that does not give effect to all provision of these terms and conditions. The User irrevocably waives any objection that it may have at any time to the venue of any suit, action or proceeding out of or relating to this Agreement brought in any such court and irrevocably waives any claim that such suit, action or proceeding is brought in an inconvenient forum and further irrevocably waives the right to object, with respect to such claim, suit, action or proceeding brought in any such court, that such court does not have jurisdiction over the User.

Applicable Laws. CNH's performance of this Agreement is subject to existing laws and legal process and nothing contained herein is in derogation of CNH's right to comply with law enforcement requests or requirements relating to any party's use of this Web site or information provided to or collected by CNH regarding such use.

Survival. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law, the invalid or unenforceable provision will be deemed superseded by a valid and enforceable provision that closely resembles the intent of the original provision and the remainder of the Agreement shall continue in effect.

Entire Agreement. This Agreement constitutes the entire agreement between the User and CNH regarding this Web site. This Agreement supersedes all prior or contemporaneous communications made in any medium of expression between the User and CNH regarding this Web site.

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